Frequently Asked Questions
Why do I need an initial consultation?
The initial in-home consultation is a very important step! It is during this time (approximately 45 minutes to an hour) that we discuss your problems, needs, desires and expectations. The rooms in question are assessed for size, traffic flow, architectural details, focal points and colors. All of this information is then used to provide you with an accurate estimate of cost.
How much does that initial consultation cost me?
Absolutely nothing.
How do you charge?
Because every home is different and every client is different, one cookie cutter price does not fit all. Four Seasons Redesign charges by the job, not the hour. Our initial in-home consultation creates the scope of the job and the estimate defines the cost to complete that job. No one is pressured by the ticking of a clock or the fear of making any kind of change.
Can I pay with a credit card?
No. Four Seasons Redesign currently accepts cash and checks only.
Do I have to be home when you work on my house?
No, you do not need to be there unless you want to be.
Does anyone help you?
When a large job is on a tight timeframe, or circumstances require a second (or third) person, Four Seasons Redesign will bring a qualified associate to the job at no additional cost to you. Most jobs, however, can be accomplished by one person.
Do you bring your own tools and supplies?
All hand tools with the exception of a ladder are brought to the job site. Four Seasons Redesign also brings along small items such as nails, picture hanger supplies, etc. Knowing that some folks would prefer to make their own holes in the wall, Four Seasons Redesign will ask your preference at the consultation.
Are you insured?
Yes, Four Seasons Redesign carries the required liability insurance.
When you stage my home to sell, is your fee tax deductible?
Yes, in most instances staging (decorating) your home for the real estate market is a deductible expense. Please consult with your accountant or real estate agent to verify that your circumstances qualify.
Who is responsible for anything broken or missing in a vacant staging?
The homeowner and/or realtor is responsible for any compensation deemed necessary if an item is broken or missing. Rest assured, this does not happen very often.
I don't have the time to shop for home furnishings. Do you shop for people?
Four Seasons Redesign shops for the items needed and usually brings a selection of the item to be sure of just the perfect fit for your home. Any items not used are returned by Four Seasons Redesign. For larger items such as furniture and flooring, Four Seasons Redesign will pre-shop for the item and then bring you to the store for your final selection. This allows you to take advantage of the stores payment plans, terms and promotions.
Can I have custom made window treatments or reupholstering?
Yes. By working with fabric and upholstery workrooms, Four Seasons Redesign can provide you with window treatments, bedding and upholstery that is designed and made exclusively for you.
I don’t know any good painters or contractors, can you help?
Yes, Four Seasons Redesign has a working relationship with many painters, electricians, remodelers, etc. and can help with your needs.
What towns do you work in?
Four Seasons Redesign serves the Northern Fox Valley area of Kane, Cook, DuPage and McHenry counties. Towns in that area include Algonquin, Barrington, Bartlett, Batavia, Carpentersville, East Dundee, Elgin, Geneva, Gilberts, Hampshire, Hoffman Estates, Huntley, Lake in the Hills, Sleepy Hollow, St. Charles, Streamwood, Wayne and West Dundee. Services are also performed in the greater Rockford area, as well as many greater Chicagoland suburbs not listed above. Unsure about your town? Contact Four Seasons Redesign by phone or email to inquire.